How bad customer service is killing the product repair business


How bad customer service is killing the product repair business  We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business

Avoid one cardinal mistake in life – Do not abdicate your voice and power to others


Avoid one cardinal mistake in life – Do not abdicate your voice and power to others  There appear to be an ever-growing number of people who think that their opinions and actions do not count. They leave it to others to vote, challenging leaders, managers, politicians, friends, co-workers etc. to do the right thing. “Who… Read More Avoid one cardinal mistake in life – Do not abdicate your voice and power to others