How bad customer service is killing the product repair business We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business
Avoid one cardinal mistake in life – Do not abdicate your voice and power to others There appear to be an ever-growing number of people who think that their opinions and actions do not count. They leave it to others to vote, challenging leaders, managers, politicians, friends, co-workers etc. to do the right thing. “Who… Read More Avoid one cardinal mistake in life – Do not abdicate your voice and power to others
Here is to you Class of 2017 – Please always chase a better self and live on purpose It is that time of the year: High school graduations are upon us. This one is really special to me because of two reasons. My daughter is one of the lucky high school students who will soon… Read More Here is to you Class of 2017 – Please always chase a better self and live on purpose
Bitter people do not prosper Bitter people are annoying. Being around them can suck the energy right out of you. Even worse is working with or for them. One thing that should let you keep your wits together is the confidence knowing that those sour folks by a vast majority will never go far in… Read More Bitter people do not prosper
Ralf Weiser - Culture Builder 