9 sure fire way to providing bad customer service You pick up the phone, call the customer service hot line and anything after someone or something picking up the line at the other end goes downhill from there. Sound familiar? It should. Even though we live in one of the most service oriented countries experiencing… Read More 9 sure fire way to providing bad customer service
Multiple ways how not to put the odds in your favor Putting odds in your favor is typically fairly straight forward. All it takes is a little self-awareness and opening your senses as to what else is going in and around your life. What better way than to illustrate this point with stories of mine… Read More Multiple ways how not to put the odds in your favor
Would it not be nice to download a software patch when our lives don’t work out so well? It is so easy to download new information to all of your computer devices. So you want to run a completely different program? No problem, just download the necessary software. Sometimes I wished I could offer all… Read More Would it not be nice to download a software patch when our lives don’t work out so well?
Focus on the boulders along the stream and you will surely hit them Sounds counterintuitive but it makes sense: Picture yourself in a canoe going down a small stream and around a bend all of a sudden you see a bunch of boulders directly in your current path. You paddle like crazy and you focus… Read More Focus on the boulders along the stream and you will surely hit them
Ralf Weiser - Culture Builder 