How bad customer service is killing the product repair business We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business
Strange, we are to “Think outside the box” and yet we go to work and school in one The term “thinking outside the box” stands for doing and thinking in unconventional ways. Step out of bounds and away from the beaten path. Away from routine and what is expected of you. Words like normally, usually,… Read More Strange, we are to “Think outside the box” and yet we go to work and school in one
Here is to you Class of 2017 – Please always chase a better self and live on purpose It is that time of the year: High school graduations are upon us. This one is really special to me because of two reasons. My daughter is one of the lucky high school students who will soon… Read More Here is to you Class of 2017 – Please always chase a better self and live on purpose
Get busy living, or get busy dying Photo credit: Ralf Weiser, Resistance to change. Do not get stuck on the left side of the “U” – for long Life is too short for long pity parties. This week made me think of my best college friend who passed away too early due to cancer. She… Read More Get busy living, or get busy dying
Ralf Weiser - Culture Builder 