How to kill your brand with bad customer service We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way. Who has for instance not seen the… Read More How to kill your brand with bad customer service
Where did the true business mentors go? A fabulous two days have gone by at work in which a business leader taught around 20 industry professionals about his life time work and experience. What a wonderful experience. It was not until a colleague pointed out to me that I realized true independent business experts and… Read More Where did the true business mentors go?
Your mind can only absorb what your bottom can endure Marathon meetings and sales presentations are the bane of our existence any more. Then there are some folks who talk at you rather than with you. It’s a serious problem and if you are one of the people having organizing meetings and presentations I am… Read More Your mind can only absorb what your bottom can endure
The number 1 mistake when making presentations Picture credit: http://thelanguagelab.ca/posts/6-quick-tips-on-how-not-to-be-boring-improve-your-presentation-delivery-skills You may think that this is making a presentation thinking a PowerPoint slide show is required in order to be an effective presenter. That would be a close second place. A PowerPoint is only a tool – nothing more, period. The number 1 mistake is not… Read More The number 1 mistake when making presentations
Ralf Weiser - Culture Builder 