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Ralf Weiser - Culture Builder

Ralf Weiser – Culture Builder

How to attract and retain talent in manufacturing – culture beats compensation any day

Tag: customer service

How to avoid the biggest mistake in volunteering


How to avoid the biggest mistake in volunteering  Not showing up and not staying on a regular basis to something you volunteered doing is a career and friendship killer. “Why?” you ask? After all you only volunteered your time and talents. Inconsistency and not being able to count on you is the number one trust… Read More How to avoid the biggest mistake in volunteering

September 21, 2014 Ralf WeiserLeave a comment

One morale boosting video course I never shared


One morale boosting video course I never shared  Picture credit: Ralf Weiser To this day it is one of my favorite courses I am glad I never shared – with our folks. Around 10 years ago there was a management video course making its rounds promising to energize your workforce. It was called Fish! Philosophy.… Read More One morale boosting video course I never shared

August 19, 2014 Ralf WeiserLeave a comment

How to kill your brand with bad customer service


How to kill your brand with bad customer service  We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way. Who has for instance not seen the… Read More How to kill your brand with bad customer service

June 5, 2014 Ralf WeiserLeave a comment

How to pick a barber – from a 12 year old boy’s point of view


How to pick a barber – from a 12 year old boy’s point of view  For the last 10+ years I have been going to the same barber shop. Son Max got his hair cut there too. I say used to, because his acute insight while going to another shop totally shook up how I… Read More How to pick a barber – from a 12 year old boy’s point of view

April 8, 2014 Ralf WeiserLeave a comment

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