How bad customer service is killing the product repair business


How bad customer service is killing the product repair business  We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business

Going for the easy money – The top number 1 reason why people and companies fail


Going for the easy money – The top number 1 reason why people and companies fail  Most enterprises will go out of their way generating profit at the end of each month in order to look good to their share and stakeholders. In fact, whole goal and strategy sessions are designed on the simple premise… Read More Going for the easy money – The top number 1 reason why people and companies fail