How to ruin your public speech career in one easy swoop My daughter provided the backdrop of this post at the dinner table. She brilliantly asserted that she would tune any public speaker out the moment he or she starts talking only about themselves. She mentioned having to endure a commencement speech once with a… Read More How to ruin your public speech career in one easy swoop
United Airlines and how to kill your brand with bad customer service in three easy steps We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way.… Read More United Airlines and how to kill your brand with bad customer service in three easy steps
8 things helping enrich your life and that of the people in your life We are blessed beyond measure with all the different people who come into our life. Keeping your talents to yourself is not only selfish, but you are wasting your life’s potential away. Even if you consider yourself to be an introvert,… Read More 8 things helping enrich your life and that of the people in your life
A workforce change is coming that any entrepreneur should pay attention to The “Gray Tsunami” will hit your workplace within the next 5 to 10 years. And it will be a hard hit. Baby-boomers and GenXers will be retiring in record numbers. It is already challenging attaining and retaining talent and that is likely going… Read More A workforce change is coming that any entrepreneur should pay attention to
Ralf Weiser - Culture Builder 