Down but never out Photo credit: Ralf Weiser If you have the opportunity to travel the Big Apple anytime soon, please make a point of stopping by the 9/11 memorial park and while you are at it take time to visit the new Freedom Tower – the new World Trade Center 1. Also, check out… Read More 21 years ago and 9/11 memories are still so vivid
One better way dealing with air travel trouble Chances are that you are just like me traveling a lot. Especially air travel is more often absolutely no fun. Many people do not handle delays, and stressed out airline folks well at all. When the weather turns bad like it did this week and flights are… Read More One better way dealing with air travel trouble
Great relationships with your kids do take a bit of time and work Just this last week I went to a public event at school and my daughter gave me a big hug. One of the school’s administrators saw this and commented that he would give money for his daughter to do this with him… Read More Great relationships with your kids do take a bit of time and work
United Airlines and how to kill your brand with bad customer service in three easy steps We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way.… Read More United Airlines and how to kill your brand with bad customer service in three easy steps
Ralf Weiser - Culture Builder 