One more story that should cause you to stop smoking – Ironic confessions of a smoker “Boy, do not ever start smoking – look at what happened to me”, the woman sitting in a wheel chair said to my son during a visit to her home. Her one leg had been amputated a couple of… Read More One more story that should cause you to stop smoking – Ironic confessions of a smoker
4th of July – a special occasion for asking yourself a better question These days it very often feels like I come across very entitled and self-centered people. “How much can I get” or “How much is owed to me” seem to be their prevalent questions. It makes me think of a person who used… Read More 4th of July – a special occasion for asking yourself a better question
Do you treat your friends as friends? Or are you a catch and release kind of a friend? The term catch and release comes from the fishing world of things and refers to folks catching fish just to later release them. The “thrill” of the catch is, I suppose, why they do it. It serves… Read More Do you treat your friends as friends?
How bad customer service is killing the product repair business We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business
Ralf Weiser - Culture Builder 