9 nifty points helping you gain and retain your customer’s trust Trust makes our world go round. Period. In business that is what you really sell and you can only do that when people trust you personally first and foremost. Today I am shaking the snow globe of anyone who interacts with customers. In a… Read More 9 nifty points helping you gain and retain your customer’s trust
It is a bad practice following best practices and best methods Photo credit: Pablo by Buffer.com Who doesn’t know a little about the beaten path? Following best methods or best practices is generally portrayed as something good. It is highly desirable for folks to follow them because they render better results, or so they say.… Read More It is a bad practice following best practices and best method
One strategy to affect change in people Another close relative of candor is tolerance. It is not necessarily the polar opposite, but in fact it can be worse as tolerance comes close to indifference. Tolerating a pattern of performance issues, incompetence and a pattern of mistakes will only get you and the other party into… Read More One strategy to affect change in people
When you work with customers it is what you do – not who you are Photo credit: Pablo by Buffer Anyone in the working environment who needs to interact with other people will encounter criticism one time or another. This gets more frequent the moment you need to deal with customers. Letting your feelings respond… Read More When you work with customers it is what you do – not who you are
Ralf Weiser - Culture Builder 