One of the most deadly phrases muttered in business is “sorry, but this is our policy”. This word should be banned from using in any customer interaction. How would you like hearing that nothing will be done because of some protection mechanism that organizations come up with summed up under the term policy? It does… Read More Policy is poison
We have enjoyed being on the “do not call list”. If you are not on it, I strongly suggest that you go on it immediately. Here is where you can start doing this: https://www.donotcall.gov/register/reg.aspx Occasionally I still get one or the other caller, but the constant barrage of annoying so called cold calls had all… Read More Interruption marketers are raping my/ your ear
Photo: Ralf Weiser Sorry boys, with Testosterone on board planning ahead and communication it is not one of our strengths. Fasten your chin strap and buckle up tightly, if you are in a business that is mainly handled by men: There is a lot of last minute activity in on your schedule. Business meetings –… Read More Lack of planning on your part does not constitute an emergency on my part
The biggest helper in boosting working efficiency has also been the biggest time waster for some of us: E-Mail. It has been great to be connected to virtually the world – almost real time too. Information and pictures/ videos are shared with lightning speed and you can reach so many of your key people such… Read More Get one hour out of your busy working schedule back
Ralf Weiser - Culture Builder 