Whom do you respect as a boss? Just because you have the title does not mean that you are respected and that you are a true leader. Unfortunately, there are many workplaces where leader-managers just go by the title and they are the reason for their folks having to endure a toxic workplace. I am… Read More Whom do you respect as a boss?
Want it or not, you are the proud owner of “Brand U” Brand U is the concept of what you stand for to the people around you. Depending on where you stand on the issue, you either are embracing, or fighting it. One thing is certain though, you stand for something and you cannot do… Read More Want it or not, you are the proud owner of “Brand U”
15 easy ways how to increase your tips and customer loyalty This is really worth reading for any service person who may be befuddled why the crop of tips has not been great. It is also worth reading for food, service, and restaurant entrepreneurs who cannot figure out why their business is not taking off… Read More 15 easy ways how to increase your tips and customer loyalty
Never answer a statement – you will always lose When you speak with a customer – or your spouse for that matter – and a heated debate ensues, resist the urge to answer to a statement made by the other party. Why? There are two simple reasons that should make you think twice about responding.… Read More Never answer a statement – you will always lose
Ralf Weiser - Culture Builder 