What is your product or service that you are really selling? Trust


One thing that I keep communicating at work is that our real product is TRUST – not some machines or services that leave our facility every day.  Whatever the finished product is, customers expect great quality, pricing, delivery and service as a given.  How else can you differentiate yourself then?  It is your organization and… Read More What is your product or service that you are really selling? Trust

Where there is light, there is shadow – where there is shadow, there is also light


Why do people die?  Especially the ones that are close and dear to us.  How they die we know, but the “why” can be extremely difficult to comprehend and wrap our hands and heads around.   Think of people that are taken from us due to tragic accidents, diseases, and how about the most innocent of… Read More Where there is light, there is shadow – where there is shadow, there is also light