Never mistake having a list with leading a life on purpose Photo credit: Pablo by Buffer Being productive and doing as much stuff as possible is important in our work life. This race for more, faster, better, etc starts as early in school. We are groomed to get stuff done. Doing is more important than… Read More Never mistake having a list with leading a life on purpose
The exciting change away from B2B to H2H I am totally stoked about this newest change away from the old ways. B2B, or Business to Business, is supposed to describe the almost clinical relationship between businesses while they interact. It fails to recognize that living and breathing folks perform all the necessary transactions. These people… Read More The exciting change away from B2B to H2H
How about recycling “thinking outside the box”? I do not know about you, but I am tired of hearing the term “think outside the box”. It is supposed to encourage abandoning old-fashioned and railroad track straight thinking. Instead the recipient of the tag line is encouraged using creativity in order to find new ways. Problem… Read More How about recycling “thinking outside the box”?
United Airlines and how to kill your brand with bad customer service in three easy steps We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way.… Read More United Airlines and how to kill your brand with bad customer service in three easy steps
Ralf Weiser - Culture Builder 