Your past is not a good predictor of your future at all – Find out 2 things that are though


Your past is not a good predictor of your future at all – Find out 2 things that are though  Where you were born, who your parents are, where you live and work may have significantly impacted your past. Look ahead now: What legacy do you want to leave behind? If you are stuck in… Read More Your past is not a good predictor of your future at all – Find out 2 things that are though

How to ruin your public speech career in one easy swoop


How to ruin your public speech career in one easy swoop  My daughter provided the backdrop of this post at the dinner table. She brilliantly asserted that she would tune any public speaker out the moment he or she starts talking only about themselves. She mentioned having to endure a commencement speech once with a… Read More How to ruin your public speech career in one easy swoop

United Airlines and how to kill your brand with bad customer service in three easy steps


United Airlines and how to kill your brand with bad customer service in three easy steps  We supposedly live in the land of customer service. Worry-free shopping of products and services is the mantra. What really happens is most often totally horrific customer service when things do not quite go the “standard” and “normal” way.… Read More United Airlines and how to kill your brand with bad customer service in three easy steps

8 things helping enrich your life and that of the people in your life


8 things helping enrich your life and that of the people in your life  We are blessed beyond measure with all the different people who come into our life. Keeping your talents to yourself is not only selfish, but you are wasting your life’s potential away. Even if you consider yourself to be an introvert,… Read More 8 things helping enrich your life and that of the people in your life