Do you treat your friends as friends? Or are you a catch and release kind of a friend? The term catch and release comes from the fishing world of things and refers to folks catching fish just to later release them. The “thrill” of the catch is, I suppose, why they do it. It serves… Read More Do you treat your friends as friends?
How bad customer service is killing the product repair business We are supposed to live in customer service heaven. When something breaks on household items, cars, electronics, etc it should not be difficult getting that repaired, right? Well, it appears that this industry’s general direction is more than troublesome in that unwanted, unneeded, and sometimes… Read More How bad customer service is killing the product repair business
Strange, we are to “Think outside the box” and yet we go to work and school in one The term “thinking outside the box” stands for doing and thinking in unconventional ways. Step out of bounds and away from the beaten path. Away from routine and what is expected of you. Words like normally, usually,… Read More Strange, we are to “Think outside the box” and yet we go to work and school in one
Avoid one cardinal mistake in life – Do not abdicate your voice and power to others There appear to be an ever-growing number of people who think that their opinions and actions do not count. They leave it to others to vote, challenging leaders, managers, politicians, friends, co-workers etc. to do the right thing. “Who… Read More Avoid one cardinal mistake in life – Do not abdicate your voice and power to others
Ralf Weiser - Culture Builder 